Keep Health Privacy Policy

Release date of this edition: July 2021

Effective date: July 2021

Overview

respected user:

Developer Cai Xiaoqing (hereinafter referred to as "Keep Health" or "we") is committed to protecting your privacy and complying with relevant information protection and privacy laws. This privacy policy is designed to help you understand the information collected when you use our products and services, and how we process and use them. If you have any other questions after reading this privacy policy, please contact us at the email address listed at the end of the article.

The specific content includes:

1. The type of information we collect

 

1.1 Personal information we collect

When you use our products and services, we may collect the following types of information.

 

Account information: If you create an account on our app, you may need to provide the country or region, email address, password, date of birth, gender, height, and weight. You can also choose to provide other information, such as nickname, weight goal, step goal, profile picture.

 

Sports health-related information: such as steps, distance, speed, exercise duration, calories, sleep duration, heart rate, blood pressure, blood oxygen, body temperature, walking time, exercise types, detailed exercise records for each exercise type, medals (our You will be awarded corresponding virtual medals according to your sports situation) and so on.

 

Location information: When you use certain location-based services, such as starting outdoor sports mode, checking the weather, and selecting your area, GPS positioning information will be used. If you do not allow us to call the GPS function of your phone, we will not collect this information.

 

Equipment and application information: When you use our equipment and applications, we will obtain your equipment and application information, such as user configuration data, device MAC address, device version number, serial number, firmware version, language, APP version , Mobile phone system version, device configuration, IP address, ANDROID ID, network type, device identification and other information.

 

Service information: When you use the various functions of the [Keep Health] device and application, you can submit some service information. For example, reminder settings or exercise records. If you use the call reminder function, we may read your call status and address book, but we will not store your communication information; when you use the message notification function, we may access the information notification status of third-party applications, Our device will temporarily store your information content; if you use the music control function, we may read music switch information, such as song playback, song status, but we will not store this information.

 

Feedback information: If you have any questions or suggestions about our products and services, you can give us feedback through "My>Feedback". Through this function, we will collect the feedback questions you send to us, as well as your contact information (if you provide it). This information will be used to let us better understand the problem you are experiencing and contact you.

 

Log information: If you use our device or application, we will collect some usage data, such as creating or logging in to your account, account and device pairing, the number of device restarts, network usage information, system errors, system crashes, System restart, system upgrade status, etc. Your latest log information within 7 days will be automatically stored locally on your phone, and the old log information will be automatically deleted. We will not actively collect your log information.

 

Visitor information: When using the visitor function (applicable to unregistered or unregistered situations), visitors can experience our products and certain limited services. The visitor's personal data (nickname, gender, height, weight, date of birth, sports health data, etc.) will be stored locally on your mobile phone and will not be uploaded to our server.

 

Other information: We may also collect other types of information, which are not directly or indirectly related to individuals, but are aggregated, anonymous or de-identified.

 

1.2 Device Permission Call

Keep Health may request some of your device permissions when providing services. The following are the permissions that we may call and the corresponding function escriptions and purposes.

① Bluetooth permission: to connect and bind your intelligent wearable device, and support message synchroniztion and other functions.

② Networking permission: to determine your network environment and use some function that require networking.

③ Location permission: to provide location based services, such as recording and displaying mtion data and trajectory.

④ Storage permission: To store local data, it provides application service functions to meet conent storage requirements.

⑤ Phone permission: in order to access your device ID, obtain the relevant attribute information of the phone, and identify the device and function adaptation; And provide telephoe communication function.

⑥ Camera permission: When you choose to use the avatar and dial photography function to scan the connected device, you need to call the camera permisson to identify the image.

⑦ Access to address book and call record: In order to synchronize the call number and contact name to the wearable device for display when using the call reminder function, you need to call your address book and cal record access. （Android）

⑧ Allow the program to monitor, modify or give up the right to broadcast calls: in order to hang up the phone from the wearable device when using the call reminder function. （Android）

⑨ Fitness permission (obtaining steps): to provide the function of step counting and step information disply. (Android 10 and above)

⑩ Allow the program to receive SMS permission: in order to provide SMS reminder function, you need to receive SMS before you can obtain and synchronize to the wearable device.

⑪Allow the program to read the content of short messages: in order to correctly push the content of short messages to the wearable device when using the message reminder function.

⑫ Suspended window permission (Andrid): In order to avoid the application from being killed after exiting the background, which will result in the inability to obtain the complete motion track during the movement, you need to open the supended window permission.

⑬ Permission to listen to the notification bar: When using the message notification function, you need to open the notification permission to get the messages that appear in the notification bar, so that you can e reminded on your watch.

⑭ Get app list permission (Android): When using the message notification function, you need to get app list permission to display the apps on your phone, and turn on the corresponding notificaton switch to remind apps.

⑮ Health update permission: used to synchronize the steps of Keep Health to AppleHealth and Google Health.

⑯ Movement permission: to provide the function of step counting and step nmber information display.

⑰ Obtain sensor permission: to provide the function of displaying step count an step number information.

⑱ Nearby device permissions (Android): used t onnect wearable devices.

 

 

2. Hwto use your information

 

 

 

We will use the collected information frthe following purposes:

 

 

 

During application operation, you need to collect your device unique ID (imei/android id/device_id/idfa, SIM card IMSI information, oaid) to provide statistical analysis services, and improve performance and user experience through application startup data and abnormal error log analysis, so as to provideetter services for users.

 

To provide you with, process, maintain, improve and develop our products and/or services, including some after-sales, customer support an ervices on your device;

 

 

 

When communicating with you, we will use your information to send you service notifications when necessary, and reply t ou when you contac us;

 

 

 

Store and maintain your information in accordance with our service conet or legal obligations;

 

 

 

To provide you with limited services without commuiating with our servers.

 

 

 

Use of non-personal data

 

We will collect some log information that does not involve personal data, such as the error code of the device (restart) hardware problem, the error code and log of the device restart, the log of the Bluetooth connection of the application, the user's device and application usage after anonymization Information such as the situation (if you choose to join) is analyzed as a whole to fix errors, monitor usage n optimize our services.

 

 

 

3. Howt share your information

 

 

 

Except for your consent, we promise not to sell your personal information to any other third party for processing for any purpose. We will seek your explicit consent to share any personal data and sensitive personal data. We will not disclose or transfer your personal information to any unaffiited third party unless:

 

 

 

To respond to your request, for example, if you authorize sharing of your personal information to a third-party device or platform, we will follow your request to share your information, such as steps, distance, height, weight, heart rate, calories and other exercise data Share with third parties. Please read the privacy policies of these third-party devices or platforms, because your activities on third-party devices or platforms will no longer be subject othis privacy agreement;

 

 

 

We may share your personal information inte following situations:

 

 

 

(A) With service providers: We may share your personal information with service providers to monitor and analyze our use of services, for example, to process payment on third-party websites after you visit our evices, and You contact.

 

 

 

(B) With business partners: We may share your information with our business partners to provide you with certi products and services.

 

 

 

4. Thr Party Service Provider

 

 

 

We may hire a third party to help us realize [Keep Health]'s services, and you can choose whether to use third-party services. When you choose to use a third-party service, the third party may collect your information. Therefore, we strongly recommend that you take the time to read the privacy policy of providing third-party services, just like reading our policy. We are not responsible for how third parties use the personal information they collect from you, nor can we cotrol their use. Service providers can only access your personal data to implement [Keep Health] services on our behalf, and are obliged not to disclose or use tfor any other purpose:

 

 

 

Map Service Provider

 

 

 

In the [Keep Health] service, the service providers that support users to obtain the outdoor single exercise track function are: AutoNavi Information Technology Co., Ltd., Google Inc., and Apple Inc. When you use this service, we will collect your geographic information and provide your location information to the map service provider. For specific data collection and processing, please refer to the privacy policy of the corresponding map service provider. You can turn off the GPS of your phone to terminate the collection fgeographic information.

 

 

 

Weahr push service provider

 

 

 

If your device supports the weather push function, your location information will be sent locally to the weather service provider (Hefeng Internet Technology (Beijing) Co., Ltd.) to obtain weather information in your area. You can stop this sharing at any time by turning off the weather push function at "Device>Device Settings>Weather Push". After your personal information is anonymized, it will not be used to identifyo locate you personally.

 

 

 

Clou torage service provider

 

 

 

In the [Keep Health] service, the service provider that provides cloud storage is Alibaba Cloud Computing Co., Ltd. When you hose to store your data on the cloud, your personal data is uploaded to the Alibaba Cloud server. For specific data storage conditions, please refer to AlibaaCloud's privacy policy.

 

 

 

5. Protective measures

 

 

 

We are committed to ensuring the security of your personal information. We will take all practical steps to protect your personal information, including encryption, identity verification tools, and secure servers. In order to prevent unauthorized access, disclosure or other similar risks, we will take reasonable administrative, technical and physical protection measures and make allreasonable efforts to protect your personal information. However, you should be aware that we cannot 100% guarantee the security or confidentiality of the infomtion you provide to u.

 

 

 

6. Data Transmission

 

 

 

Currently, Keep Health rents servers from various locations provided by Alibaba Cloud. Generally, the data of local residents is only stored on servers in the local jurisdiction and will not be transmitted across borders. With your consent, we may transfer your data across borders in accordance with applicable laws. At the same time, we will take appropriate protective measures to ensure that all transmissions comply with the requirements of your applicable local data protection laws. You will have the right to be informed of the appropriate protective measures taken by [Keep Health] to transfer or personal informain.

 

 

 

7. Data retention

 

 

 

If you use our products and services, we may collect and store your information. As long as you keep your account, we may store your information forever. However, once you cancel your account or make a deletion request, we will delete or anonymize your information as soon as possible, no later than 90 days from the dateo your deletion euest.

 

 

 

8. Your rights

 

 

 

[Keep Health] promises to respect the confidentiality of your personal information and guarantee that you can exercise your rights. According to this privacy policy and relevant laws and regulatios you have the right to:

 

 

 

Request access to your personal information. The right to access your information held by us. You can directly access your personal information in "My>Personal Information" of the application. If you are unable to perform these operations yourself, please contact us via the contact information below. Upon your request, we will provide free copies of your personal information collected and processed by us. If there are any other requirements for the same information, we may charge corresponding reasonable fees based on applical laws and actual costs.

 

 

 

Request correction of the personal information we hold about you. You have the right to ask us to correct any incomplete or inaccurate information we hold. At the same time, you can directly correct your personal information in the "My>Personal Informton" of the application.

 

 

 

Object to the processing of your personal information. You have the right to choose not to make certain uses and disclosures of your personal information. If you have agreed to [Keep Health] devices and applications to process your personal information or sensitive personal information, you can withdraw that consent at any time and contact [Keep Health] for further processing. In order to provide you with our services, we will ask you to provide the personal information necessary to provide you with these services. If you do not provide your personal information, we may not be able to provide you withor products or services.

 

 

 

Request to delete your personal information. If we do not have sufficient reasons to continue processing personal information, you have the right to request us to delete personal information. At the same time, you can delete or permanently anonymize the corresponding data by canceling your account, clearing personldata on the cloud, etc.

 

 

 

Request the transfer of your personal information. Where technology permits, we will provide your personal information to you or a third party of your choice in a structured, commonly used machine-readable format. Please note that this right only applies to the information that you initially agreed to our use or that we collected for the xcution of the contract.

 

 

 

Withdraw your consent. You have the right to withdraw your consent to the use of your personal information. If you withdraw your consent, we may not be able to provide you with access to certain features of the service. However, your decision to withdraw your consent or authorization will not affect the personal information processing activities previously carried out based on your authorization. You can change the scope of your authorization to continue to collect your personal information or withdraw your authorization by deleting the device, disconnecting the device and the application, restoring the device to factory settings, clearing personal data on the cloud, turning off data management synchronization, andcnceling your account. .

 

 

 

9. rivacy of minors/children

 

Our products and services are mainly for adults. Without the consent of their parents or guardians, children may not create their own user accounts. For the collection of children's personal data with parental consent, we will only use or disclose this data when permitted by law, the parent or guardian's explicit consent, or is necessary to protect the child. Although local laws and customs have different definitions of children, we treat anyone under the age of 13 as a child. If we find that we have collected children’s personal data without first obtaining verifiable parental consent, we will try to delete the relevantdta as soon as possible.

 

 

 

10 Update of Privacy Policy

 

We will review our privacy policy on a regular basis and may update this privacy policy to reflect our changes to information practices. You understand and agree that if you use the product or service after publishing the updated privacy policy, you will be deemed to have accepted the updated privacy policy. If you do not agree to any part of the privacy policy at any time, then you must immediately stop using h products and srvices.

 

11.HealthKit

Privacy Policy

We do not collect and store data from any data in any form you HealthKit or sell to advertisers or other operating agency.

 

Personal information

When you synchronize via HealthKit may be asked whether you authorize synchronize the information by the iOS system management, APP will not in any form of storage of health data, it does not collect any form and store your personal health data.

 

12.Google fit

“Keep Health” use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”

With your permission, after turning on Google fit, your step count, calories, distance, and heart rate data may be uploaded to Google fit using Google API. We are limited to the following APIs:

1. Upload your steps, calories, and distance exercise data to Google fit.

 

 

13. Contact us

 

If you have any comments or questions about this Privacy Policy, or any questions related to KeepHealth collection, use or disclosure of your personal information, or if you believe your rights are fully protected in this Privacy Policy, please contact us at the following email address connect:

 

Email service-app@trusang.com